Fluent in English, Spanish and Portuguese, I decided after high school to pursue my dream of becoming a veterinarian and moved to Florida in 2011, where the Institute of Technical Arts became the place to do so with a 4.00 GPA. 

However, with a very extensive background in customer service and a strong desire to help, I channeled my career over to SRE because it just feels like home here.

As head of the Servicing Department, I am very eager and excited to coordinate this strategically important department. My personal goal in life is to provide the best education, resources and life for my children and in my free time you will find me with my family creating memories and spending 100% quality time with them!

Contact & personal info

Phone 407-270-0796


 " I wanted to take a moment to bring to your attention how much I valued Monica Sotomayor, during my entire journey to having my roof replaced. I over 30 years of experience in management and project management.  Monica is by far the best project manager, customer service staff member that I have worked with.

She is thorough, very professional and follows up as promised. The level of professionalism that she demonstrated in assisting me is to be commended.   Monica's patience, communication and conflict resolution skills saved my relationship with Storm Recovery Experts from becoming contentious.

The job is completed, and I am another happy customer. I hope that you and the staff at Storm Recovery Experts recognizes how blessed you are to have a Monica Sotomayor, as a member of your team."


Marsha W. Watson

Our Work in SRE

At Storm Recovery Experts we strive to surpass the expectations of our customers with a superior roof through the use of experienced inspectors, skilled workers, professional project management, and fair business practices.